Shipping policy

Shipping Policy
Last Updated: 9 March 2026

At United Boat Parts, we aim to dispatch orders quickly, securely, and with clear communication. If you ever have a question about delivery or shipping options, please contact us — we are always happy to help.

Processing Times

Standard in-stock items are typically processed within 1–2 business days after payment is received.

Orders placed on weekends or public holidays are processed on the next working day.

Custom-manufactured, specially sourced, or refurbishment-related orders may require additional processing time. Where applicable, estimated lead times will be confirmed prior to dispatch.

UK Shipping

UK orders are shipped using Royal Mail, DPD, or an equivalent courier, depending on the size, weight, and nature of the item.

Tracking details are provided where available.

Typical delivery times are 1–3 business days after dispatch.

Delivery timeframes are estimates only and may vary depending on location and courier service.

EU & International Shipping

EU and international orders are shipped using tracked postal or courier services where possible.

Delivery times vary depending on destination and customs processing.

Buyers are responsible for:

• Import duties
• Customs clearance fees
• Local taxes

These charges are determined by local authorities and are outside our control.

If you are unsure about shipping options to your location, please contact us before ordering.

Larger, Heavy, or Specialist Items

Some marine and mechanical components — particularly castings, engine parts, and fabricated items — may require:

• Courier delivery rather than standard post
• Additional protective packaging
• Pallet shipping or specialist handling

Where applicable, shipping costs are displayed at checkout.

In rare cases where additional shipping charges apply due to size or destination, we will contact you before dispatch to confirm available options.

Dispatch Confirmation & Tracking

Once your order has been dispatched, you will receive a confirmation email.

Tracking information will be provided where available.

Delivery Issues

If your order has not arrived within the expected timeframe, please contact us and we will assist in liaising with the courier to resolve the issue.

Delivery delays can occasionally occur due to:

• Courier services
• Customs authorities
• Severe weather or transport disruption
• Circumstances beyond our reasonable control

In some cases, couriers may require a short investigation period before confirming that a parcel is officially lost. We appreciate your patience while these checks are completed.

Incorrect Address Details

Please ensure that your delivery address is accurate at checkout.

United Boat Parts cannot be held responsible for delays, additional charges, or non-delivery resulting from incorrect or incomplete address information.