Terms of service

Last Updated: 9 March 2026

These Terms of Service govern the use of the United Boat Parts website and services.

General

These Terms & Conditions apply to all purchases made through the United Boat Parts website.

By placing an order, you confirm that you have read, understood, and agreed to these terms.

United Boat Parts supplies marine and mechanical parts intended for professional or competent installation. It is the buyer’s responsibility to ensure that any part purchased is suitable for their specific engine, vessel, or application.

We are always happy to assist customers in confirming suitability before purchase.

Product Information

We make every effort to ensure that product descriptions, images, and specifications are accurate and up to date.

However, due to the nature of marine and mechanical components:

• Applications may vary
• Cosmetic differences may occur
• Manufacturer variations may exist

Product images are provided for reference only. Buyers are responsible for confirming compatibility prior to installation.

Pricing & Payment

All prices are displayed in the applicable currency and may change without notice.

Payment must be received in full before dispatch.

In the event of a pricing or listing error, United Boat Parts reserves the right to cancel the order and issue a full refund.

Shipping & Delivery

Shipping is handled in accordance with our Shipping Policy.

Delivery timeframes are estimates only and are not guaranteed.

United Boat Parts is not responsible for delays caused by:

• Courier services
• Customs authorities
• Incorrect address details
• Circumstances beyond our reasonable control

If a delivery issue arises, we will do our best to assist in resolving the matter.

Happy Sailors Guarantee

At United Boat Parts, we want customers to shop with confidence. Every order is covered by our Happy Sailors Guarantee, meaning we aim to resolve issues fairly and reasonably if something is not quite right with your purchase.

Customers may return eligible items within the applicable return period in accordance with our Return & Refund Policy, which provides full details on return conditions and procedures.

Returns & Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy, which forms part of these Terms & Conditions.

Returned items are assessed on a case-by-case basis.

Items that have been damaged, modified, or misused may not be eligible for a full refund.

Custom & Specialist Services

Where we provide:

• Custom manufactured components
• Refurbishment services
• Engine rebuild support or advisory services

These services are supplied based on the information provided by the customer.

It is the customer’s responsibility to ensure that specifications, measurements, and installation details are accurate.

Custom-manufactured items may not be eligible for return unless faulty.

Limitation of Liability

United Boat Parts shall not be liable for losses arising from:

• Incorrect installation
• Improper handling
• Failure to follow manufacturer or industry guidance
• Use outside the intended application
• Indirect or consequential losses

Our liability is limited to the purchase price of the product supplied, except where liability cannot be excluded under applicable law.

Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any matter which cannot legally be excluded under UK law.

Part Sourcing Service

United Boat Parts offers a part sourcing service to assist customers in locating discontinued, rare, or specialist marine components.

While we make reasonable efforts to identify and source suitable parts through our supplier network, we cannot guarantee:

• Availability of discontinued items
• Manufacturer continuity
• Lead times provided by third parties
• Long-term stock availability

Where a part is specially sourced at a customer’s request, this may constitute a special order.

Specially sourced items may not be eligible for cancellation or return unless faulty.

All sourced parts are supplied subject to the original manufacturer’s condition and specifications. We aim to provide accurate descriptions and condition details prior to dispatch.

OEM & Original Equipment Parts

Where a product is described as OEM (Original Equipment Manufacturer), this refers to parts manufactured by or to the original specification of the engine or equipment manufacturer.

Some OEM parts may be:

• New old stock
• Previously stored inventory
• Surplus stock

Cosmetic variations may occur due to age or storage conditions. Such variations do not affect functional suitability unless otherwise stated.

Buyers are responsible for confirming compatibility prior to installation. We are happy to assist with fitment guidance where possible.

Custom & Manufactured Components

United Boat Parts may supply custom-designed or manufactured components produced in-house or through approved fabrication partners.

Custom components are manufactured based on the specifications, measurements, or drawings provided by the customer.

It is the customer’s responsibility to ensure:

• Measurements are accurate
• The intended application is correctly described
• Installation is performed competently

Unless explicitly stated, custom-manufactured parts are not certified for regulated or commercial marine use.

Custom items may not be eligible for return unless faulty.

Refurbishment & Inspection Services

Where refurbishment or inspection services are provided on customer-owned components, work is carried out based on visible and reasonably detectable condition at the time of inspection.

We do not guarantee future performance beyond the scope of the service performed.

Some legacy components may contain underlying wear or fatigue not detectable without destructive testing. We cannot accept liability for failures arising from such hidden defects.

All refurbished components remain the responsibility of the owner once reinstalled.

Technical Guidance & Advice

Any advice, recommendations, or guidance provided by United Boat Parts is offered in good faith based on available information and experience.

Final responsibility for installation, suitability, and safe operation remains with the customer or installer.

We strongly recommend that all marine components are installed by a competent and qualified individual.

EU & International Customers

Customers located outside the United Kingdom may be entitled to statutory rights under local consumer law.

Import duties, taxes, and customs charges are the responsibility of the buyer.

Intellectual Property

All website content, including text, images, branding, and logos, remains the property of United Boat Parts and may not be copied or reproduced without written permission.